Exergen Temporal Scanner⁚ A Comprehensive Guide
This guide provides a complete overview of using the Exergen Temporal Scanner, a non-invasive thermometer measuring temperature via the temporal artery. Learn about its operation, maintenance, troubleshooting, and advanced features to ensure accurate and reliable temperature readings. Consult the included manual for specific model instructions.
Important Safety Instructions
Always read all instructions completely before using the Exergen Temporal Scanner. Do not use the scanner if it is damaged or malfunctioning. Ensure the probe lens is clean before each use; refer to the cleaning instructions for proper procedures. The scanner is intended for measuring human body temperature only; do not use it on animals or objects. Avoid contact with liquids; if the scanner becomes wet, allow it to dry completely before use. Do not attempt to repair the scanner yourself; contact Exergen customer support for repairs or replacements. Keep the device out of reach of children. The temporal artery measurement may be inaccurate if the patient is sweating profusely or has a condition affecting the temporal artery. In such cases, use an alternative temperature measurement method. Always follow the manufacturer’s instructions for battery replacement and disposal.
Product Overview⁚ Exergen Temporal Scanner Models
Exergen offers a range of temporal artery thermometers, each designed for specific needs. The TAT-2000C is a popular home-use model known for its user-friendly design and SmartGlow features. For professional settings, the TAT-5000 series provides enhanced accuracy and features like RS232 connectivity for data logging and integration with other medical devices. Models like the TAT-5000S-RS232-CORO offer additional features tailored for specific clinical or industrial applications. Each model’s features may vary; consult the individual product manual for a complete list of specifications and capabilities. The Exergen Temporal Scanner is recognized for its speed, accuracy, and non-invasive nature, making it suitable for various users, from parents taking their children’s temperature to healthcare professionals in hospitals and clinics. Choosing the right model depends on the intended use and required features.
Understanding Temporal Artery Thermometry
Exergen Temporal Scanners utilize temporal artery thermometry (TAT), a non-invasive method for measuring body temperature. Unlike traditional methods like oral or rectal readings, TAT measures the temperature of the temporal artery, a major artery located near the surface of the skin on the forehead. This artery receives a constant flow of blood directly from the heart, providing a highly accurate representation of core body temperature. The scanner uses infrared technology to detect the heat emitted by the temporal artery, translating this into a precise digital reading displayed on the device’s screen. This method is considered gentler and faster than traditional methods, especially beneficial for infants and young children. The accuracy of TAT makes it a preferred choice in various settings, from home use to clinical environments. The consistent blood flow in the temporal artery ensures reliable and repeatable measurements.
Basic Operation⁚ Taking a Temperature Reading
To begin, ensure the scanner is powered on and the lens is clean. Gently remove any protective cap. Hold the scanner with your thumb or index finger positioned over the scan button, but do not press it yet. Place the probe against the forehead at the temple, near the hairline. Begin at the center of the forehead and smoothly glide the scanner across the forehead towards the hairline, maintaining gentle contact. The scanner will automatically scan the temporal artery as you move it. For optimal accuracy, ensure the scanning motion is continuous and consistent. A beep and a flashing LED typically indicate a completed scan. The temperature reading is displayed on the screen after the scan is complete. Avoid pausing during the scan. Immediately after taking the reading, the device will typically shut off automatically after a short period of inactivity (usually around 30 seconds for most models). Always refer to your device’s specific instructions for details on its operation and features.
Memory Recall and Data Access
Many Exergen Temporal Scanners feature memory recall functionality, allowing you to access previously recorded temperatures. The specific method for accessing this memory varies depending on the model. Consult your user manual for detailed instructions on your specific model. Generally, a button press or a sequence of button presses initiates the memory recall mode. The display will usually show the most recent reading first, followed by older readings. The number of stored readings varies; some models store up to eight or more previous readings. Each reading is typically displayed sequentially, allowing you to review multiple temperature measurements. To exit the memory recall mode and return to the standard temperature-taking mode, typically a specific button press (or holding the button down for a specified duration) will be required. The exact procedure for memory access and exit is detailed in the accompanying user manual for your particular Exergen Temporal Scanner model. Always refer to the manufacturer’s instructions for your device’s specific functionalities.
Troubleshooting Common Issues
If your Exergen Temporal Scanner displays an error message or provides inaccurate readings, several troubleshooting steps can help resolve the issue. First, ensure the device’s battery is adequately charged or replaced if necessary. A low battery can lead to erratic readings or malfunctions. Check the lens for any obstructions; dirt, debris, or fingerprints on the lens can interfere with accurate infrared readings. Clean the lens gently with a soft, dry cloth. If the scanner still malfunctions, ensure you are following the correct scanning procedure as outlined in the user manual; incorrect usage can produce inaccurate results. Verify the device is within its operational temperature range. Extreme temperatures may affect the accuracy of the measurements. If the problem persists, check the device’s connection to any external devices if applicable to your model. Incorrect external device configurations can affect performance. If none of these steps resolve the issue, contact Exergen customer support for further assistance. They can provide tailored troubleshooting steps or arrange for repair or replacement if necessary. Always consult your user manual for model-specific troubleshooting information.
Cleaning and Maintenance of Your Scanner
Regular cleaning of your Exergen Temporal Scanner is crucial for maintaining accuracy and hygiene. Before cleaning, always ensure the device is switched off and disconnected from any external power sources or devices. To clean the scanner’s lens, use a soft, dry cloth or a lens cleaning wipe specifically designed for optics. Avoid using harsh chemicals, abrasive cleaners, or excessive moisture, as these can damage the lens and the device’s internal components. Gently wipe the lens in a circular motion, ensuring you remove any dirt, debris, fingerprints, or other contaminants. For the scanner’s body, you can use a slightly damp cloth to wipe away any surface dirt or smudges. Avoid immersing the device in water or any liquids. After cleaning, allow the scanner to air dry completely before using it again. Regularly inspect the battery compartment for any debris or corrosion. Clean the battery compartment gently with a dry cloth if necessary. Proper cleaning and maintenance will extend the life of your Exergen Temporal Scanner and ensure accurate temperature readings for years to come. Always refer to your user manual for specific cleaning instructions related to your model.
Battery Replacement and Power Management
Your Exergen Temporal Scanner utilizes a battery for power. To maximize battery life, remember to switch off the device when not in use; it has an automatic shut-off feature after a period of inactivity, typically 30 seconds. When the battery indicator signals low power, it’s time for a replacement. Before replacing the battery, ensure the scanner is completely off. Locate the battery compartment, usually on the back of the device, and carefully open it following the instructions in your user manual. Remove the old battery and insert a new battery of the correct type and voltage, ensuring correct polarity. Replace the battery compartment cover securely. Always use batteries recommended by Exergen to avoid damage to the device. Improper battery usage can affect accuracy and lifespan. Dispose of old batteries responsibly according to local regulations. Avoid using rechargeable batteries unless explicitly stated in the user manual as compatible with your model. Regularly check the battery status to avoid unexpected power loss during critical temperature readings. Proper battery management will ensure reliable performance and extend the longevity of your Exergen Temporal Scanner.
Advanced Features (if applicable to your model)
Depending on your specific Exergen Temporal Scanner model, several advanced features might be available. Some models offer data logging capabilities, allowing you to store multiple temperature readings for later review or transfer to a computer. This is particularly useful in clinical settings or for monitoring temperature trends over time. Data transfer often involves connecting the scanner to a computer via a USB or RS-232 interface, using software provided by Exergen. Other models may incorporate Smart Glow technology, providing visual cues through color-coded displays to indicate normal or elevated temperatures. This feature simplifies interpretation of readings, especially for individuals unfamiliar with interpreting numerical values. Certain models also allow for customizable settings, such as selecting Celsius or Fahrenheit display units or adjusting the automatic shut-off timer; Consult your model’s specific user manual for detailed instructions on accessing and utilizing these advanced features. Familiarizing yourself with these capabilities will allow you to maximize the functionality and efficiency of your Exergen Temporal Scanner.
Connecting to External Devices (if applicable)
Certain Exergen Temporal Scanner models offer connectivity to external devices for data transfer and advanced functionalities. This typically involves using a dedicated interface, such as a USB or RS-232 port, depending on the specific model. To connect, locate the appropriate port on your scanner and use the correct cable to link it to your computer or other compatible device. Before connecting, ensure that any necessary software or drivers are installed on your external device. Exergen provides software specifically designed for data management and analysis with their scanners; download and install this software from their website. Once connected, the software will guide you through transferring the stored temperature data from the scanner to your computer. This allows for detailed analysis, record-keeping, and easy data sharing. The specific connection procedures and compatible devices may vary based on your scanner model. Always refer to your user manual for detailed instructions and compatibility information. Improper connections could damage your device, so follow the instructions carefully.
Calibration and Verification Procedures
Maintaining the accuracy of your Exergen Temporal Scanner is crucial for reliable temperature readings. Regular calibration and verification are essential, especially in clinical or professional settings. Exergen offers calibration verification kits specifically designed for their various scanner models. These kits typically include a set of calibrated temperature references and detailed instructions. The calibration process usually involves comparing the scanner’s readings to the known temperatures of the reference devices. The specific steps for calibration may vary slightly depending on the model; refer to your user manual for detailed, step-by-step instructions. If discrepancies are detected between the scanner’s reading and the known temperature, adjustments might be needed. Exergen recommends contacting their customer service or an authorized service center for assistance if you encounter calibration issues. Regular calibration ensures the continued accuracy and reliability of your Exergen Temporal Scanner, providing consistently precise temperature measurements. Never attempt to calibrate the device without the proper kit and instructions, as improper calibration can lead to inaccurate readings.
Frequently Asked Questions (FAQs)
Q⁚ How accurate is the Exergen Temporal Scanner? A⁚ Exergen Temporal Scanners are designed for high accuracy, closely approximating rectal temperatures. However, individual results may vary based on proper usage and environmental factors. Always refer to the user manual for optimal accuracy guidelines.
Q⁚ Can I use the scanner on infants or children? A⁚ Yes, the Exergen Temporal Scanner is suitable for all ages. However, ensure proper technique is followed as per the instructions for different age groups.
Q⁚ How do I clean the scanner? A⁚ Clean the probe lens gently with a soft, damp cloth after each use. Avoid harsh chemicals or abrasive cleaners. Refer to the user manual for specific cleaning instructions.
Q⁚ What do I do if the scanner displays an error message? A⁚ Consult the troubleshooting section in your user manual for guidance on resolving error messages. If the problem persists, contact Exergen customer support for assistance.
Q⁚ How long does the battery last? A⁚ Battery life varies depending on usage. Refer to the user manual for battery life estimates and replacement instructions.
For more detailed answers and additional FAQs, please visit the Exergen website or contact their customer support.
Contacting Exergen Customer Support
Exergen Corporation offers comprehensive customer support to address any questions or concerns regarding their Temporal Scanners. For prompt assistance, you can reach their customer service department via several convenient channels. These include a dedicated phone line, available during standard business hours, allowing for direct communication with a knowledgeable representative who can provide immediate support.
In addition to phone support, Exergen provides an email address for non-urgent inquiries. This allows users to submit detailed descriptions of their issues, ensuring a thorough response. The company also maintains a user-friendly website with a comprehensive FAQ section, troubleshooting guides, and access to downloadable user manuals for various Temporal Scanner models. This online resource is available 24/7, offering a convenient self-service option for quick solutions to common problems.
For returns or repairs, contact Exergen to obtain an RMA number and instructions on how to return your unit for service. The specific contact information, including phone number and email address, can be found on the Exergen website or within your product’s documentation.